We are a team of young professionals that specialize in digital media. As millennials, social media has impacted our lives since our adolescent years.
The idea for Vedilo (Italian for “see it”) came when we realized that small businesses everywhere were being negatively impacted by their social media profiles. We then realized it was because most small business owners and startups lack the time or resources necessary to properly manage social media. Since for most businesses it is cost prohibitive to hire a full time social media manager, we decided to offer social media management for a small fixed monthly fee.
Since our founding, our social media management service has been our core business. Over time we expanded our services to meet our client needs, SEO was on top of their list that we started offering a blogging service. Many of our clients were having a hard time capitalizing on their website traffic or converting website visitors into customers that we started offering live chat monitoring. Recently we also began offering inbound call center service.
Social Media Management Service
Our social media management service is revolved around gaining visibility and engaging followers. To make the most out of social media, you need to post content daily that is engaging. Like Google, Facebook has an algorithm that decides whether to show your content or not. They say the average half life of a Facebook post is 3 hours. In addition, a users aren’t engaging with your posts or page, Facebook will stop showing content to them. Thus, we focus on writing and posting relevant content daily on your behalf. We also outreach and follow thousands of targeted users weekly. With Vedilo at your side, it’s like having a social media manager in your office but at a fraction of the cost.
In order to maximize exposure and increase search engine rankings on Google, we write full length SEO articles on blogging platforms such as Shopify, WordPress, Blogspot, and Tumblr. Thanks to our blogging service, articles posted on these platforms or on your website will have keywords for Google to index as well as backlinks for Google to find. We particularly like Tumblr since it’s both a micro-blogging platform and social networking website with over 300M monthly users to tap into.
Reputation Management Service
Besides helping spread positive word-of-mouth with out social media management service, we also constantly monitor reviews and comments. Ratings on review websites like Yelp can affect a business in many ways. It is important to respond to all reviews, positive or negative. With our reputation management service we will also make sure to remove offensive and bad language comments. On the other hand we will also engage with positive reviews and satisfied clients, in order to reinforce the brand and make sure they keep spreading the word about you.
Customer Support Service
Getting visitors to your website is only half the battle. Converting visitors into leads and winning customers is no simple task. It today’s competitive landscape, consumers have become impatient and continue to have high expectations. We found that it is important to engage with prospective customers and provide them with excellent customer service. Whether it’s monitoring your website chat or answering inbound customer support requests, our customer support outsourcing is focused on delighting customers. Contact us to learn more.